ENTERPRISES IN BLOOM:

USING THE LEADERSHIP SEXTANT MODEL FOR ENTERPRISE TRANSFORMATION

A healthy vibrant enterprise is a living organism. It blooms and grows when leadership uses its “sextant for enterprise transformation”. What is a sextant? The sextant was developed around 1767 as a measuring instrument used by mariners to measure the angle of elevation of a celestial object above the horizon. Making this measurement is known as sighting the object or taking a sight. A sextant's view merges views of the sky and the horizon. The angle and the time when it was measured are used to calculate a position line on a nautical or an aeronautical chart.

(http://en.wikipedia.org/wiki/Sextant)

For the modern day leader, navigating in the changing global competitive marketplace, the sextant looks a lot different — metrics,productivity portfolios, process intensification, competency profiling, superb communication skills, and transformational leadership allow for sighting and measurement and re-vectoring course. This means calibrating and deploying strategy and supporting tactics to meet the needs and expectations of customers, suppliers, partners, and the enterprise itself. But, it assumes a philosophical predisposition to success, quality, and a values-driven win-win outlook.

— A Philosophical Underpinning —

Internal and external customers are an enterprise's colleagues and part of an integrated value and supply chain. As such, the enterprise and its players must demonstrate personal respect for their professionalism, dignity, uniqueness, and intelligence. These customers deserve an extraordinary level of service, support, and concern. An enterprise's dealings with its customers must be ethical, honest, straightforward, and exhibit an uncommon desire to do what is right. Customers should feel that the enterprise is with them for the long run as collaborators in finding practical andproactive solutions to organizational change and training needs and expectations.

An enterprise must share with its customers an enthusiasm for increasing, individual, managerial, leadership, team, and organizational productivity. Customers should find the enterprise unexpectedly professional, prepared, and committed. They should always feel they have gained significantly from each involvement with the enterprise.

In short,enterprises and their customers — and all the people in between are expected to bloom, grow, nurture and be nurtured.

Quality is an enterprise's cornerstone value. Quality means doing the right thing things to meet needs, requirements, and expectations; indeed, to exceed expectations and to do those right things in the right way at the right time while continuously evaluating and improving both what it does and how it does it as an enterprise.

An enterprise strives for quality in five areas:

Quality products and services which convey its respect for its customers, suppliers, partners, and       itself

Quality results which will increase productivity, profitability, and long-term fiscal responsibility for its       customers, suppliers, partners, and itself

Quality service and leadership which treats its customers, suppliers, partners, and itself with       intelligence, responsiveness, efficiency, and courtesy

Quality of life and development which nurtures and grows each of us — customers, suppliers, partners,       and the enterprise — to use our time in balanced ways to achieve competency, esteem, worth, and       meaning in our lives

Quality society through the use of the abilities of its customers, suppliers, partners, and itself to       address major social problems and to assist organizations that serve society

Philosophy looks easy. But, is this an easy posture to maintain? Sometimes! But, inevitably, the hidden and not-so-hidden rocks in the water interfere. As for the sailors and pioneers of old, navigating the shoals of today's competitive global marketplace requires an up-to-date sextant.

What does 's Leadership Sextant Model For Enterprise Transformation contain?

Here are some “what's” that need a “how-to” plan. “How-to's” are the subject of another discussion. For this document, we focus on the tool — the sextant model so you start thinking how your enterprise strategy, vision, values, strategic imperatives drive the business and how your transformational leadership helps re-vector and re-calibrate your enterprise and builds your enterprise brand equity.

Let's look at the six points of the sextant model.

CASE FOR ACTION		TRANSFORMATIONAL LEADERSHIP
Strategy & Structure Definition & Scope Of Strategic Change Initiative Vision, Values, & Caring Integrity, Respect, & Trust Passion & Commitment Communication Plan Aim & Purpose Of Change Organizational Alignment Culture, Meaning, & Commitment Rollout Sequence & Timing Impact Integrated Deployment Architecture Ratified Strategic & Tactical Plan Consulting Process Game Plan Project Planning & Management Resource Allocation & Budgeting Service Credibility Promise Made; Promise Kept		Transformational Leadership Charisma, Inspiration, & Motivation Energy, Enthusiasm, & Optimism Articulate A Compelling Vision of The Future Strategic Enterprise Assessment Alignment & Commitment Remove Barriers Eye On World & Enterprise Sensors Global Competition Leading & Lagging Metrics Current Conditions Report Desired State Assessment Honesty, Ethics, & Loyalty Corporate Governance Tell The Truth; With Compassion Sustain Momentum & Celebrate Cheerlead, Champion, Grow Champions

PRODUCTS AND SERVICES		ENTERPRISE METRICS
Understand Internal & External Customers’ Expectations Buyers, Sellers, Users, Suppliers, Partners Meet Needs And Expectations Exceed Expectations Create Expectations Innovation & Value Creation Enterprise Brand Equity Value Path Tracking & Migration Value Stream Alignment Value Proposition Marketing Plan Segmentation & Mix Website Optimization		Productivity Portfolio Point Of Arrival Metrics Health Of Enterprise Corporate Scorecard^® Business Viability Assessment Business Risk Assessment & Management Raising The Performance Bar Internal & External Listening Posts — Do You Hear The Voices? Voice Of Process Voice Of Customer Voice Of Employees Voice Of Stakeholders Voice Of Funding Partners

FOCUS ON PEOPLE		PROCESS INTENSIFICATION
Create A Learning & Development Organization Leadership Coaching Live Continuous Learning Hire, Orient, & Retain Talent Intellectual Stimulation Foster Creativity, Curiosity, & Innovation Training & Development Competency Profiling Competency-based Training Career Development & Leadership Management Training Nurture & Grow Teams & Individuals Train The Business Mentor Capability and Readiness Resistance To Change Core Competencies Develop Critical Mass		Reward, Recognition, & Incentives Individualized Consideration Systems Support & Alignment Robust, Nimble, Scalable Systems & Processes Value & Supply Chain Management Optimization Focus Contingency Planning Cost Of Poor Quality Cost Of Good Quality Cost-benefit Assessments Calibrate Continuous Improvement Quality Focus Process Mapping; Blueprinting Root-cause Analysis Align With Metrics & Strategy

— A Sextant Second: Summary —

Bottom-line, using your leadership sextant for enterprise transformation, you and your enterprise want to be clear on at least:

Your enterprise strategic vision or aim — who your enterprise is

Your enterprise values — what you stand for, believe in, care about

Why your enterprise exists. What it makes? For whom?

How your enterprise adds value

Your enterprise’s core processes

Where your enterprise needs to be in five years

Your enterprise’s strategic imperatives — the vital few

How your enterprise is doing; how do you know?

What tracking, measurement, and consequences does your enterprise engage in?

What are your crucial enterprise performance gaps?

What is your enterprise learning from: customers, market, shareholders, employees, partners, suppliers...

Your deployment rollout (sequence, timing, roles, coaches, etc.)

Your enterprise’s communication strategy and plan

Your link to your enterprise’s quality action plans

Leadership, enterprise transformation, Canada, enterprises, enterprise, transformational leadership, consultants, leadership coaching, leadership management training, customer, consulting, training, USA, Toronto, NY, Atlanta, risk management, customers, Seattle, Vancouver, Athens, leadership sextant model, model.

Leadership, enterprise transformation, Canada, enterprises, enterprise, transformational leadership, consultants, leadership coaching, leadership management training, customer, consulting, training, USA, Toronto, NY, Atlanta, risk management, customers, Seattle, Vancouver, Athens, leadership sextant model, model.

LXConsultants: Canada, USA, Toronto, NY, Atlanta, London, Boston, Newark, Miami, Seattle, Vancouver, Athens.

A healthy vibrant enterprise, as a living organism, blooms and grows when leadership uses its sextant for enterprise transformation and calibrates strategy and supporting tactics to meet the needs of its customers, suppliers, partners, and itself.

ENTERPRISES IN BLOOM: USING THE LEADERSHIP SEXTANT MODEL FOR ENTERPRISE TRANSFORMATION

ENTERPRISES IN BLOOM:

USING THE LEADERSHIP SEXTANT MODEL FOR ENTERPRISE TRANSFORMATION